Clinical operations division

VCRO boasts a passionate, professional and experienced clinical operation team

From senior department managers to experienced CRMs, well-trained CRAs with expertise in various medical fields, and in-house CRAs dedicated to client service, all adhere to rigorous standard operating procedures to execute every step of clinical trials.

Additionally, VCRO’s Clinical Operations Division (COD) employs high-frequency monitoring to ensure timely patient enrollment and track trial progress. With 27 years of experience conducting ICH GCP-compliant clinical trials (Phase I-IV) and a perfect record in GCP inspections, VCRO is the premier choice for clinical trial execution, prioritizing quality and compliance.

What we can do

VCRO’s direct access to patient data from partner hospitals facilitates rapid patient screening and enrollment, ensuring timely trial completion, a cornerstone of clinical trial success.

  • Deeply Rooted Expertise: VCRO excels across Taiwan’s clinical trial domains.
  • Comprehensive Trial Investigator Database: We maintain a comprehensive database of trial investigators in all specialties.
  • Expert Matching: We connect clients efficiently with suitable investigators and sites.
  • Feasibility Assessments and Investigator Qualifications: We assess feasibility and verify investigator qualifications for compliance.

Ensuring clinical trial expenses align with contractual terms.

  • Expert negotiation of clinical trial site agreements
  • Comprehensive budget planning, tracking, and reporting
  • Rigorous expense management and reconciliation

Prepare clinical trial sites for patient enrollment.

  • Harmonize communication and coordination across trial sites.
  • Prepare for clinical trial case initiation.
  • Train trial personnel.
  • Create comprehensive clinical trial documentation.
  • Ensure complete trial operational documents and timely availability of trial materials and medications.

Serve as the primary point of contact for trial site personnel.

  • Assist with subject recruitment and enrollment.
  • Coordinate and monitor subject enrollment progress.
  • Oversee and report deviation events.
  • Manage serious adverse event (SAE) reporting.
  • Provide timely support for trial execution at the site.
  • Facilitate communication and problem-solving across multiple sites.

  • Ensure regulatory compliance of IP packaging and labeling.
  • Coordinate IP shipping and delivery.
  • Facilitate import/export procedures.
  • Monitor inventory and storage conditions.
  • Reconcile IP quantities to maintain accountability.

Clinical trial monitoring is paramount for ensuring data integrity and ethical compliance in GCP trials.

  • Rigorous source data verification (SDV) by trained CRAs to ensure GCP compliance.
  • Detailed reports thoroughly documenting all findings, discrepancies, and follow-up issues identified during trial monitoring. These reports encompass a wide range of aspects, including ICF status, IP management, protocol compliance, adverse events, CRF status, and more.

Achieving consensus and consistency in clinical trial execution and criteria judgment.

  • Investigator meetings for multicenter clinical trials held before or after trial initiation.
  • Facilitate communication and coordination among investigators within and between trial centers.

  • Streamlined document preparation and management: Efficiently prepare, manage, and archive all clinical trial documents.
  • Time-based and document type classification: Organize documents based on time and document type to ensure timely, complete, accurate, and secure archiving of essential information throughout the entire clinical trial process.
  • Comprehensive coverage: Encompasses all phases of the clinical trial, from document preparation and submission to trial preparation, initiation, execution, and completion.

Empowering Data and Safety Monitoring Boards (DSMB) for maximum subject protection.

  • Prioritize subject safety by meticulously preparing and analyzing biochemical and laboratory data changes throughout the trial.
  • Comprehensive analysis and evaluation of adverse events and protocol deviation data.

  • When notified of a serious adverse event (SAE), CRA and safety officer (SO) collaborate closely with trial site personnel to monitor all aspects, including subject condition, actions taken, drug causality, outcomes, and follow-up.
  • CRA and SO will also ensure timely and complete reporting of all SAEs to the relevant regulatory authority.

  • In addition to CRAs’ monitoring, experienced CRMs co-monitor trial data to enhance oversight and ensure data quality and trial integrity.

We guide trial sites through regulatory inspections with expertise, composure, and extensive experience.

  • Pre-inspection data and document verification
  • Thorough understanding of trial execution
  • Comprehensive inspection document preparation

Bringing our clients’ clinical trials to a resounding conclusion.

  • Finalize trial expense settlements
  • Ensure proper document storage
  • Oversee proper disposal of trial materials, specimens, and medications

Our characteristics

Highly professional background

Our team of highly qualified professionals with extensive clinical trial expertise continuously updates their knowledge and skills to meet evolving regulatory requirements, best practices, and industry trends.


Excellent communication and management

We prioritize client needs, collaborate with clinical trial centers, facilitate consensus-driven solutions and ensure timely completion of trial execution tasks within agreed-upon timelines.


Comprehensive progress tracking

Through proactive communication with trial site personnel, we closely monitor trial quality and progress, providing on-demand in-house CRA support to ensure that all clinical trial execution requirements remain aligned with GCP standards.

Clinical trial expertise in Taiwan and the US

Our experienced team manages multinational clinical trials in Taiwan and the US, ensuring quality through on-site and remote monitoring. With over a decade of experience overseeing hundreds of trials, VCRO provides round-the-clock support and seamless communication with US trial centers.

Our mission

With 27 years of expertise across diverse therapeutic areas and a strong commitment to GCP compliance, our clinical trial team manages every aspect from initiation and training to monitoring and overall trial management. Your checklists are our mission from day one of our partnership.